Susan and I found your home check service to be outstanding. The security and condition of our home is critically important to us. Your dedication and attention to detail gave us great comfort that a professional was responsible for the well-being of our home. I also appreciated the weekly text messages that gave us details of what was going on. We will certainly be using be using your service again this fall.
David & Susan - Bedford, NH June 14, 2016
I've utilized It's About Time on several occasions over the past few years to have food delivered to our organization's annual retreat. Jane ALWAYS delivers more than just the food....she brings professionalism, reliability, and service with a smile!
Deanne C. - Assistant Director NH Professionals Health Program/Amherst, NH May 5, 2016
Achieving my life-long dream of being a snowbird, Jane provide the needed services that allowed me to leave my home in good hands. The mail forwarding was invaluable. I appreciated the text updates when she monitored the house. The peace of mind was provided was well worth the fee.
Sheryl T. Nashua, NH April 21, 2016
Special projects or everyday needs, Jane Heacock is there and finds quality service companies. I needed some sewing done on a pair of chair slipcovers. She found a tailor who did a perfect job. I think they are amazingly transformed.
Thank you Jane!
Lynn C. Manchester, NH March 28, 2016
I have two chair slipcovers that need to be dry cleaned and would like some wide ribbon sewn along the bottom of the covers as they lost some of their length from the last time they were cleaned. Your name came to me right away! With your resources I knew you could make it all happen. I also wanted to say the dentist you referred me to is wonderful. Thank you for everything you do!
Lynn C. Manchester, NH February 22, 2016
The plumber you hired knew exactly what to do and what I wanted. Is he wonderful! He is coming back this week to install a bath safety bar as well. Thanks again for all of your help with so many projects.
Lynn C. Manchester, NH October 14, 2015
Just a quick note to let you know how knowledgeable, efficient and nice James has been. Our meeting for rewriting my will was this past Friday, and we got a lot done. It is a big relief to have this started. I would not hesitate to recommend him. I greatly appreciate your help.
Lynn C. Manchester, NH September 2, 2015
Jane is so helpful in guiding you to the perfect people who would be able to fulfill your request. She knows the best contacts in their specific fields, and in close proximity to your location. So far she has helped me to find a lawyer and a dentist. Moving here from New York, I had no idea who to use as a reference. Thank you Jane!
Lynn C. Manchester, NH September 2, 2015
Jane took my home from disaster to delightful in two days! I declare her a miracle worker. I had to get my house ready for a last minute showing and didn’t know where to start. I was NOT expecting this at all and was not prepare, not even close! Jane came in and very calmly worked with me in organizing. She purchased storage containers and went right to work! We worked side by side, tossed some things out and stored other things to make the house look presentable. She works very hard, very fast and we even got in a few laughs!
L.S. Bedford, NH August 7, 2015
Jane, wanted to give a BIG thank you for your bike tire repair services and for helping me out yesterday by picking up the bike tire and delivering it home. Was such a time saver for me, and then was able to spend time with my son for dinner and catch up....perfect !! Your services have been such a blessing to me. Thank you again, truly, "It's About Time" and there just never seems to be enough in a day. !!! Will definately use your services again in the future....you are awesome !!!
Christina B. Bedford, NH July 13, 2015
It’s About Time saved the day for me again! We noticed water coming in the house from an ice dam on our roof, I called Jane for assistance, and she was able to send her roofing contractor to our home within hours. Not only did the contractor remove several ice dams and clear the snow from our roof, he also checked the water damage in the house and made recommendations on how to fix it.
I appreciated the personal touch from It’s About Time and the peace of mind knowing that the water problem was taken care of before it escalated into a much bigger issue. I can always count on Jane and It’s About Time, whether the project is small or large, and the friendly, personal service is truly exceptional. Once again, Jane, thank you so much!
Sandy S. - Goffstown, NH March 4, 2015
During the holidays my husband and I have a tradition where we host a Christmas Eve gathering at our home. This holiday party has grown over the years, we have anywhere from 30 to 40 guests, some come from as far away as New Jersey. We have a large spread of Italian foods, appetizers, a main course and desserts, as well as some special treats for the children.
Every year my husband and I try to keep the food flowing and clean up in between while trying to enjoy our guests. This year my husband was away on business travel and I was flying solo on Christmas Eve. I decided it was time to ask for help.
Through a mutual connection I was introduced to Jane, the owner of It’s About Time. We met for a quick consultation and I was convinced she would be just what I needed to throw a successful holiday party and have time to actually enjoy my guests! Jane assisted me with getting appetizers out, replenishing the platters, keeping all the tables cleaned up throughout the evening and getting the main course on the tables when the time was right. She also helped the little ones with their needs so their parents could enjoy themselves. When the wine glasses and supplies needed replenishing Jane made sure glasses were washed and placed back in the designated area. She made our guests feel welcome and helped clean up after the meal. This was tremendously helpful, as I did not have to stay up till all hours cleaning up after everyone left.
I highly recommend It’s About Time for anyone hosting a home party of any kind. She is professional, efficient, organized and made our Christmas Eve party so much easier!
Andrea C. - Amherst, NH January 14, 2015
We recently hired It’s About Time to have a variety of exterior repairs done on our house. It’s About Time provided us with a handyman service to handle all the repairs. They replaced siding on a second-story eave, repaired some worn shingles on the roof, removed rope lighting hanging from the house that no longer functioned, and replaced a rusted exterior door and rotted wood molding with longer-lasting PVC materials. It’s About Time took care of all the details, such as getting quotes, scheduling the work, and following up with questions that we had, thus saving us much time and effort. We are very pleased with the high quality of the work that was done, and found the handyman service to be professional, punctual, and knowledgeable.
Sandy S. - Goffstown, NH January 5, 2015
I was in the hospital and without proper clothes to wear going home as I had emergency surgery, after arriving by ambulance in the middle of the night. I have no friends in the immediate area and needed help. After using my iPhone and checking Google under heading of "Senior Errands," I saw Jane's website pop-up on the first page and noticed her address was in Bedford. I called her and much to my relief, she phoned me back very quickly. I told her that I had ordered some clothes from Target online and needed someone to deliver them to the hospital the next day before I would be discharged. During this time, I was very heavily medicated, and she was very understanding.
Jane was able to pick up my goods and bring them to me promptly the next morning. Because of my physical and emotional state, seeing Jane was like seeing and old friend. She's a lovely person with great empathy, as well as being very professional. She chatted with me for a while at the hospital, I'm sure I talked her ear off, due to the painkillers. She never rushed me or said, "My job is done here." On the contrary, she was low key and calm she made me feel so much better. Sometimes a simple errand can seem "larger than life." It was an immense relief to find Jane. I consider her rates fair and I would highly recommend her service to anyone.
For anyone reading, who may need help, or have family member needing help, you could not find a more helpful person.
Thank you to Jane, who helped me during a very strange time in my life.
Nancy M. Bedford, NH December 1, 2014
Jane found a fantastic wallpaper hanger for us. We had a damaged papered wall at our home which was a bumpy messy old plaster wall, and they had it fixed in less than 1 hour. Looks good as new! We also had them complete an unfinished wallpaper project at our business, and they did a fantastic job. I highly recommend Jane to do the leg work setting up the job!
Martha Walters, Amherst, NH August 11, 2014
I wanted to let you know that everything worked out real well with the pet sitting. Our dog did not have any problems and the pet sitter left a nice note to confirm her visit.
I would absolutely recommend your services and plan on using them in the future. Thank you very much. Have a wonderful fourth of July weekend!!!
Karen - Amherst, NH July 3, 2014
I have utilized Jane’s services through her pet sitting service. We loved our experiences with our pet sitter, and Jane made the process incredibly easy. With an easy email request, Jane is able to organize and coordinate schedules so that we can travel and know our pets are well cared for. We didn’t have to worry about interviewing different services and calling references. Jane did the work for us! Thank you Jane!!
Martha - Amherst, NH July 1, 2014
My husband and I hired Jane Heacock from It’s About Time Concierge Services to research contractors and schedule to have our garage floor repaired. From salt usage and ice buildup, the concrete was crumbling along the edge where our driveway meets the floor. Jane found a reputable company who would do residential concrete work and she took care of all the details, such as getting estimates and scheduling the work. Jane came over twice while the contractors were working to ensure the job was being done as specified and on schedule. We had expected the work to take a couple days, but the contractors were able to get the repairs done in one day! We highly recommend It’s About Time for home repair projects; Jane is diligent about finding the right company for the job and ensuring the job is completed beyond our satisfaction.
Sandy S.- Goffstown, NH June 6, 2014
After meeting with Jane I felt confident about my knowledge of what it would take to be a high quality concierge. Jane's years of experience were evident from the way she anticipated my questions and provided in depth information. Jane's calm yet upbeat demeanor, combined with her wisdom and experience are invaluable assets to anyone seeking her services.
Shavar H. - Manchester, NH April 19, 2014
I had been having a problem helping on of my dearest New Hampshire friends. My friends had lost her hot water during a winter storm and I was afraid of the consequences of just hiring anyone. I called Jane who bent over backwards to assist my friends who was having a problem with her hot water heater. I know that my dear friend has a trustworthy person to help her with whatever her needs may be. Jane is a person with exemplary character and fortitude.
Mary Lou - MA April 7, 2014
It's About Time has been assisting me for three years with my incoming mail, sorting and filing. Having all my paperwork organized makes it easy for me to find important documents especially during tax season. When I am traveling, Jane's pet sitting service gives me peace of mind knowing my cats are in good hands. I highly recommend Jane for her outstanding service, she is professional and dependable.
Dick M. - Bedford, NH April 2, 2014
I hired It's About Time for their house cleaning service. As a professional women working full-time, this service is invaluable to me. They are friendly and dependable and my house is cleaned above and beyond my own standards. I have much more free time now to do the things I enjoy, instead of cleaning the house. It's About Time has helped me tremendously by giving me back precious hours of my life. I highly recommend It's About Time for their outstanding service and professionalism.
Sandy S. - Goffstown, NH April 2, 2014
As a busy professional traveling a distance to my job I found it a challenge to keep up with all the household chores, I hired It's About Time for house cleaning service. When I got home from work last Friday the house cleaner was finishing up, she REALLY does a great job. My house sparkles and still smells clean after almost one week! Hiring It's About Time to take care of this household chore has given me back hours in my week!
Christina - Bedford, NH April 2, 2014
My husband and I spent a month in Florida to be near family who had recently moved. We need a way to receive our mail while renting a Florida home and the Snowbird Mail service from It's About Time came to mind. Jane Heacock offers a weekly pick-up, sort and send of important mail to her client’s vacation locations. The Snowbird service takes the worry out of being away from home for extended periods and potentially missing receipt of important documents. Jane's Snowbird Mail service allowed us to pay our bills on time, respond to inquiries and generally have the peace of mind of knowing we were on top of things. My husband and I highly recommend the service from It's About Time to all our traveling friends and family.
Barb & Bob - Amherst, NH April 2, 2014
My mom is approaching 90 years old. Although she is living in her Manchester home mostly independently there was a need to begin assistance with some daily life activities such as grocery shopping and travel to appointments. Since I live and work in the Greater Boston area I was unable to provide this assistance, particularly on weekdays. Finding "It's About Time" and the services provided by owner Jane was a godsend. Jane quickly helped decided what services my mom really needed and designed a program to provide these services in a friendly reliable way. I feel very comfortable knowing that my mom has Jane and "It's About Time" available anytime to help her maintain her mostly independent lifestyle.
Tom - Boston, MA April 2, 2014
As owner of the Black Forest Cafe and Bakery in Amherst, NH I can wholeheartedly recommend Jane Heacock’s business, It's About Time. We have partnered with Jane to provide delivery services for our customers. She has delivered corporate and personal orders for us, and has handled them all with superb professionalism and timeliness. We are expanding our partnership to include a holiday cookie delivery promotion for 2012. And we are jointly looking towards 2013 to see how the Black Forest can utilize It's About Time to provide additional services for our busy customers.
As a business owner, I need to surround myself, and partner with, other businesses who can do what I can't, and who believe in the same high level of service as I do. Jane has become part of my circle.
Martha Walters - Amherst, NH April 2, 2014